Guarantee and Cancellation

Best Price Guarantee
When you book directly, we guarantee you the best price. If the price is lower elsewhere, you will get the difference back thanks to the Best Price Guarantee.
Contact us for an unforgettable stay!

Guarantee
A deposit is required at the time of booking. 

Cancellation for individual guests in a double room 
Up to 15 days before arrival processing fee*.
From 14 to 8 days before arrival 30% of the accommodation cost
From 7 to 4 days before arrival 50% of the accommodation costs
From 3 to 0 days before arrival 100% of the accommodation costs

* Handling fee:
CHF 50 for room reservations
CHF 150 for holiday apartments
Group bookings have special cancellation conditions 

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